Lookup Your Purchase

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For billing inquiries or to cancel your subscription, please start by using the form below to search for your subscription. Please enter your email to find details.

Contact Customer Support

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Our professional support team has the resources to help you with our services and assist you with any questions you might have.

Common Questions

What is ACPay

ACPay is the merchant descriptor for activatetracking.com

Why am I seeing a charge from "acpay.net" on my credit card statement?

If you signed up for one of the websites: activatetracking.com you will see a charge from "acpay.net".

How do I get a refund?

Please contact our customer support by filling the form above and we'll do our best to help you with your refund requests. You can also contact us at [email protected]

How can I cancel my subscription?

Please contact our customer support by filling the form above to cancel your subscription. You can also contact us at [email protected]

What are your Customer Care Team's hours of operation?

Our online Customer Care Team is available Monday through Sunday, from 7 am to Midnight Eastern Standard Time. We do our best to resolve any issues within 24 hours